Text Size:

  • Increase
  • Decrease
  • Normal


For over 30 years Concerned Friends has been at the forefront of advocating for a better long-term care system. We have been the driving force behind tangible, significant improvements for residents in long-term care homes and their families.

Concerned Friends

  • Fought to have the Nursing Homes Act include the Resident’s Bill of Rights, mandatory reporting of harm to residents, and nursing home financial accountability. We then ensured their inclusion in the new Long-Term Care Homes Act.
  • Helped create the much needed Advocacy Centre for the Elderly and the Ontario Coalition of Senior Citizens Organizations.
  • Advocated for Residents Councils and mandatory public posting of inspection reports in each home to ensure accountability.
  • In 1998 we initiated the program that launched autonomous Family Councils. We later urged the Ministry of Health and Long Term Care to provide sustainable funding for the Family Council Program.
  • Reviews and analyses the provincial home inspection reports and compiles the results into a comprehensive data base for each home.
  • Produces Ontario’s only Report Card on LTC homes, an overview of the results of the Residents Quality Inspection (annual inspection) report for each home.

Concerned Friends with its volunteers is known as the little organization that could because we make life better for long-term care residents.