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To advocate for a quality long-term care system that meets the needs of residents, families and staff, and to address issues of quality physical and emotional care, and the general conditions facing Ontario residents of long-term care.

To bring concerns to the attention of the general public and the provincial government and to work for constructive changes in statutes and regulations.

To provide information to families of residents in long-term care facilities concerning residents' rights and responsibilities under government legislation.

To help families advocate on behalf of their relatives in long-term care facilities.