About Us

President’s Message, November 2016

Concerned Friends of Ontario Citizens in Care Facilities
President’s Message
November 2016

An interview with Betty Hatt, founder of Concerned Friends

Betty Hatt

Betty Hatt passed away on March 20, 2014 at the age of 97.

Betty knew what caregiving is all about. In the late 1970s, she took an apartment across the street from the nursing home where her mother lived, and she visited every day.

It wasn’t a chore.

Contact Us

Concerned Friends of Ontario Citizens in Care Facilities
140 Merton Street, 2nd Floor
Toronto, Ontario M4S 1A1
Telephone answering service: (416) 489-0146
Toll-free: 1 (855) 489-0146

We'll try to return your call within 48 hours, although it may be longer on weekends.

Email us:  info@concernedfriends.ca

President's Report 2011

The President's 2010/2011 Report to the Annual General Meeting
November 16, 2011
The Latvian Canadian Cultural Centre
4 Credit Union Drive
Toronto, Ontario


To advocate for a quality long-term care system that meets the needs of residents, families and staff, and to address issues of quality physical and emotional care, and the general conditions facing Ontario residents of long-term care.

To bring concerns to the attention of the general public and the provincial government and to work for constructive changes in statutes and regulations.

To provide information to families of residents in long-term care facilities concerning residents' rights and responsibilities under government legislation.


Concerned Friends was born on September 7, 1980 when Betty Hatt and 15 concerned people met in response to a notice Ms. Hatt placed in the Globe and Mail. Her ad asked, simply, if others were appalled by the lack of care their loved ones were receiving in nursing homes.